Privacy Policy

At The Agency Co., we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect any information you provide when using our website or engaging with our services.

By using this website, you agree to the terms outlined within this Privacy Policy.

Who We Are

The Agency Co. is an integrated communications agency delivering PR, marketing, social media, content creation, branding, digital communications and strategic consultancy services across the UK and Ireland.

Information We Collect

We may collect and process the following information:

  • Name and company details

  • Contact information including email address and telephone number

  • Information submitted through website forms or email enquiries

  • Marketing preferences

  • Website usage data through cookies and analytics tools

  • Information relating to project enquiries, proposals or services

We only collect information that is relevant to delivering our services, improving user experience and communicating effectively with you.

How We Use Your Information

We may use your information to:

  • Respond to enquiries or requests

  • Provide services and project support

  • Send relevant updates, news or marketing communications

  • Improve our website, services and user experience

  • Monitor website performance and analytics

  • Maintain internal records and business administration

  • Comply with legal or regulatory obligations

We will never sell your personal information to third parties.

Marketing Communications

From time to time, we may send you information about our services, news, events or industry insights that we believe may be relevant to you.

You can opt out of marketing communications at any time by contacting us directly or using the unsubscribe link included within communications.

Cookies

Our website may use cookies and similar technologies to improve functionality, monitor website performance and enhance user experience.

Cookies may collect anonymous information including browser type, pages visited and time spent on the site.

You can choose to disable cookies through your browser settings, however this may impact website functionality.

Third Party Services

We may use trusted third-party platforms and providers including:

  • Website hosting providers

  • Analytics platforms

  • Email marketing systems

  • Social media platforms

  • CRM and communications tools

These providers may process limited information on our behalf and are required to maintain appropriate security and confidentiality standards.

Data Security

We are committed to ensuring your information is secure. Appropriate technical and organisational measures are in place to protect against unauthorised access, disclosure, alteration or destruction of data.

Data Retention

We only retain personal information for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting or reporting obligations.

Your Rights

Under UK data protection legislation, you may have rights including:

  • The right to access your personal information

  • The right to request correction of inaccurate information

  • The right to request deletion of your data

  • The right to restrict or object to processing

  • The right to withdraw consent for marketing communications

To exercise any of these rights, please contact us directly.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites and encourage users to review their individual privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legislation, services or business operations. Any updates will be published on this page.

Contact Us

For any questions regarding this Privacy Policy or how your information is handled, please contact:

The Agency Co.
Email: hello@the-agencyco.com
Website: www.the-agencyco.com